Local Government

InMezzo’s products can be deployed to provide cost effective business solutions that:

•Enable secure information sharing across all public sector areas

•Improve access and service delivery to citizens

•Cut administration costs

This is achieved by allowing on-line registration and identification of citizens for range of different accounts, enabling citizen access a rich range of on-line services. On-line identities can also be linked, via an identity register, to those held in back end systems. This enables integration of front and back office systems, delivering high value, joined up services. As well as benefiting the citizen through improved service delivery, this level of integration significantly reduces the cost of delivery.

Inmezzo Local Government solutions supporting citizen access and joined up services

RegistrationExchange provides policy driven registration services for citizens and staff, enabling service administrators to define registration policies in line with GC and local requirements. This includes multiple registration and cross organisation authentication level support, providing a single point of control and administration for all levels of service, and linking to existing accounts and references in back-end systems. It means that a citizen can register with his home Council, but gain single sign-on access to services from his County Council, other partnering Districts, or Central Government (through GC). Participation of voluntary organisations can be offered, with appropriate rules, to provide benefits in Social Care, for instance.

RecordExchange is an information collaboration hub that allows sensitive information to be shared and exchanged between partnering departments’ and agencies’ systems in a secure and trusted manner, compliant with each organisation’s own access rules and policies. Extensive partnerships can be developed with low incremental costs.

Practitioners can ask the hub if any partner has information on a particular person, and receive just the information agreed between the parties. Local management can readily manage and maintain their ever changing care relationships, reflecting and ensuring their professional confidentiality practices.

Implementation – Successful solution delivery is not just dependent upon technology but can only be delivered through a focused range of professional services provided by a set of highly experienced experts. Delivery of the technical solution is accompanied by a package of professional services delivered by InMezzo and partner consultants.

Policy & Identity Management Solutions