Open4:RecordExchange

RecordExchange is an information collaboration hub that allows personal information to be shared between departments and agencies in a secure and trusted manner, compliant with each organisation’s own access rules and policies.

Over the past few years there have been a number of high profile incidents where poor decisions have been made concerning a person, due to having an incomplete view of the history and current situation.

Informed decisions can only be made if the information relating to the person is accessible to the different practitioners working on his behalf. In practice, this information is distributed across multiple systems, operated for different purposes by different departments and organisations, all of which have their own legal, regulatory and corporate duties of care relating to the person.

Furthermore, the personal information recorded in each of the systems may well be recorded under different identities, e.g. John Smith in one, Jonathan Henry Smith in another, making linking the identities and associated information a difficult and complex problem to solve.

Practitioners requesting access to a person’s information may be registered and administered on a number of systems. The local administration processes manage the churn and change associated within any user based IT system. Practitioner access to personal records must be based on up-to-date details concerning the practitioner, because of his care relationships. This is the responsibility of the practitioner’s home organisation.

To resolve all these issues by directly linking the applications together for two or three organisations is a major task. Any larger scale collaboration becomes impossible to manage, both in its implementation and its operation. Such an approach tends to lock in the participants. The hub approach adopted by RecordExchange removes this barrier to an extensible solution, and is much more flexible.

  RecordExchange addresses the four key information collaboration issues:

 How do departments and agencies demonstrably control the exchange of records in accordance with their own complex and changing information management policies? How are individuals identified in a consistent and trusted manner across all the different systems containing their records? How can the administration of practitioner access be implemented in a distributed, scalable environment? How are systems integrated to provide a scalable personal record exchange solution? 

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Policy & Identity Management Solutions